Hello ,

We have a problem with one account, we don't see the licence we only have the trial . Can you help me plz ? 

The user receive the mail but he still have a licence trial, but i see it on my subscription list .

Account : <redacted>@gambit-finance.com

Best regards,

Samuel Esposto

We've recently purchased 20 licenses for our developers and it does not appear that users from our domain are getting added to the Team that is associated with those licenses.  My manger purchased the licenses and does not need (or want) to use catlight himself and thus does not want to take up a license. 

He setup the team and enabled auto-approve, but existing and new users from our domain are not visible in the team.  I have tried sending invites for the team, but that does not seem to allocate licenses either.

I'm unable to find the correct documentation

I may be doing things wrong here.

I have a Multibranch pipeline in jenkins that runs the builds for each branch - at the beginning of this pipeline I am importing a library from another git repository.

@Library('<name>@<tag>')

In catlight - the branch name is the one of the Library I am importing (or the tag I am importing from the library) - not the branch of the actual project. 

How is catlight detecting the branch name?

When I try to log in. I am using lastpass to generate a password and both the auto generator and copying and pasting seem to be failing.

I have reset my many many times

VSTS has been down all day due to an Azure issue. Service throwing http 500s all day. Catlight should not show GREEN during this time. Should be RED.

Looks like on build poll, it's logging in every time.  For users that have 1 time tokens, re-authentication will have to rely on HTTP session

Hi team, 

Our subscription is auto renewing on the 6th April:- Accounts under [email protected]

 I am checking to see what other option we have in terms  of number of users.

I clicked on the Change plan, first used to get an error message unable to get renewal date . But now seeing a blank page.

Any suggestions ?

Best Regards,

Sam

Best R

we are using v2.16.2 with TFS2017U3. When triggering a build from the CatLight Dashboard, it always fails, while the source.sourcebranch is wrong: It is like: "$/1f514959-d477-4a4a-ada9-96806bc37ce8/features/feat110" While it should be like: "$/Project/features/feat110"

Hi, I have debian stretch installed, and I tried to install Catlight 2.15.4, I saw that it needs libicu52 which it does not exist on stretch, so I used jessie repo to get it, then install Catlight-2.15.4.deb with dpkg, it started but with empty content, it has only menu, but it does not work if I try to sign in, or add a connection, but it can redirect me through the browser if I click on "Report a Problem".

I attached a screenshot for it.

Best regards,

Arkan

Hi,

I just stumbled onto an issue.

I was wondering why the build investigation feature was not showing up, although I added my credentials for the jenkins build server.

It turns out that the feature only works when you provide base url for the jenkins server:

i.e https://www.jenkins.com

if you provide a link to a filtered view like

https://www.jenkins/view/myview

the jobs will show show up in catlight, like they are specified in the jenkins view, but the build investigation feature will not work.

This is not a big problem and can be avoided easily. But I thought you might want

Unfortunately CatLight does not seem to be working.

I seem to be able to successfully authenticate with my domain account and select the Builds, Releases and Workitems, however, I then get a 400 error.

Could you please advise what my issue may be?

Please refer to attached log files and screenshot.

Hi 

I get a blue screen suggesting the below:

Cannot start the app

Please make sure that you have KB2533623 and Universal CRT installed.

Application logs are at %APPDATA%\Catlight\Logs

You can send the logs to [email protected] and we will try to fix this.

Thanks,

Idan

CatLight likes to update itself in the background, without me knowing about that. Anyway, when it updates itself, it always creates a shortcut on my desktop. I don't like this behavior because I have to delete the shortcut everytime. I see no point of having a shortcut on my desktop when CatLight is always available via the tray and is set to start with Windows.

Please do not re-create the shortcut after user deletes it.

On Windows PC trying to log in to the app to active the licens I get this error: an error occurred while sending the request - we have a http proxy but as far as we can see it allows the http/https traffic to *.catlight.io to pass through. Is it possible to active some verbose logging in catlight app to investigate further? Regards Morten

Not able to add third email to 3 user subscription. Website just hangs

The connection logs in as an admin to our Jenkins server. "All builds" is checked for "Show build notifications". All options are checked for "Show notifications". Dashboard is showing old, failed build when build has passed (CatLight v2.11.10; Jenkins 2.60.1). Why are later builds not showing up?

Clicking "I will investigate" message generates a "Error: Request failed with status code 500" message and am unable to click the config icon (spanner) as disappears straight away.

This prevents you dismissing or selecting to stop investigating, which then prevents you seeing the estimated build completion time for a fresh build.

I have a task showing up twice in the list

This usually happens when the app cannot connect to the online service.

Please check your firewall, and make sure that CatLight.exe and LocalWeb.exe processes are allowed to connect to the Internet.

If you use a proxy server that requires manual configuration, you can go to Edit menu/Settings/Proxy and provide connection details.

For more information, you can check the application logs at %AppData%\CatLight\Logs\log.txt

Here is a sample error message, indicating a connection problem: