Solved Problems

  • 1
    Solved

    I purchased catlight pro lastnight and cannot connect to the account.

    Darnold · 0 · Posted

    I need access to my account or I'll have to reverse my charge on VISA.

  • 1
    Solved

    Jenkins returns 400 when Catlight tries to fetch jobs tree

    Sergey Ukr · 2 · Last reply by catlight

    When Catlight tries to send "GET https://my-jenkins:11001/jenkins/api/json?tree=jobs[name,displayName,url,buildable,jobs[name,displayName,url..."  at the very begining of configuring a Jenkins connection, Jenkins reponds with 400 saying complaining about Invalid Characters in request. It seems that Catlight does not escape the query parameter "tree" properly. By issuing the same request manually with the query parameter encoded properly Jenkins responds with 200 and correct payload.

    The extract from NetworkLog:

    2020-02-18 14:41:02.7613 | TRACE | NetworkLog | 76 | ========================================= GET https://my-jenkins:11001/jenkins/api/json?tree=jobs[name,displayName,url,buildable,jobs[name,displayName,url,buildable,jobs[name,displayName,url,buildable,jobs[name,displayName,url,buildable,jobs[name,displayName,url,buildable,jobs[name,displayName,url,buildable]]]]]] User-Agent : Catlight/2.29.1 Accept : application/json Authorization : *****

    400 BadRequest Connection : close Date : Tue, 18 Feb 2020 14:41:02 GMT <!doctype html><html lang="de"><head><title>HTTP Status 400

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    Solved

    Wrong links to PullRequests in TFS

    marhoily · 5 · Last reply by marhoily

    Catlight 2.29 generates this link for me https://base.luware.com/Internal/_git/Production/pullrequest/6831 whereas in reality the link should be https://base.luware.com/Internal/Production/_git/Nimbus.TeamManager/pullrequest/6831?_a=files, where "Nimbus.TeamManager/" is the repository name.

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    I have added the same email twice but cannot remove any of them

    benjamin falk · 1 · Last reply by catlight

    Under Team I have added the same person twice, but when i try to remove one of them i get an 500 internal server error one of them dont have the person logo

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    Solved

    After power on after sleeping my laptop, catlight show 500 error

    Scott · 1 · Last reply by Scott

    See screenshot. Regularly after I sleep my windows 10 laptop Catlight shows the error in the screenshot.

    Version: 2.26.2

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    Solved

    Pricing page returns error 500

    maxnk · 0 · Posted

    Seen in Windows10/Chrome, both normal and incognito modes

  • 1
    Solved

    Automatic VISA withdrawal issue for 10 licenses!

    Ores Itpmo · 1 · Last reply by catlight

    We do not understand where this automatic withdrawal comes from for unidentified licenses. We have 15 licenses purchased through the Visio-ID company whose reference is attached.

    can you help us identify the administrator of these 10 licenses in order to disable them?

  • 1
    Solved

    new searches wipe previous selection

    Brian Hughes · 0 · Posted

    When searching for a job in jenkins, loading the search view wipes out all previous job selections. our build server has hundreds of jobs to choose from and every time I search a new job it wipes out my previously selected jobs. I just want to search a job name, select it, search a new job name, select that. Then save. This is impossible with the current search functionality (plus the "all" checkbox bug I reported separately).

  • 2
    Solved

    Jenkins search bug with "all" checkbox

    Brian Hughes · 1 · Last reply by catlight

    If you search a job and select that job the app automatically checks the "all" box because you've now selected "all" the jobs in the view, but once you delete your search phrase you notice that catlight truly selected "all" jobs on the server and not just the jobs from your search results. Disable auto-checking the "all" box when viewing search results (or accurately check whether all jobs were selected in the background and not just the jobs visible in the search results).

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    Solved

    Release search selects every release if you select all of the individual results of the search

    Rich Day · 1 · Last reply by Rich Day

    When you configure a connection that already has releases monitored, searching for a release will present a subset of releases as expected. Selecting all of the displayed releases at the lowest level node will cause all of the releases at every level to be selected.

    This is especially problematic if your search only returns one item as selecting it will select everything.

  • 1
    Solved

    'Connection needed' after correct credentials entered to TFS connection

    m.r. · 1 · Last reply by m.r.

    Upgraded to v2.24.2, after restart a 'authentication needed' request pops up. 

    Entered my data:

    Authentication seem to work, I see the list of builds, but after I press "Save", I am back to the main screen which still notes "Authentication needed". 

    When I start configuration dialog, "auto-detect settings" is enabled again. As if settings were not stored correctly.

    background info: using AzureDevOps, after automatic auth broke around some month ago, used proposed workaround with alternate credentials. Now even this workaround is not working. 

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    Solved

    Team status shows bad gateway

    John Shkolnik · 1 · Last reply by catlight

    Team status show as offline. It also misspells the word "occurred".

    Error occured: GatewayTimeout. Request id: 941c7b73aabf

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    Solved

    Using v2.23.2. CatLight no longer displays on the Windows TaskBar.

    Aaron Dyer · 6 · Last reply by catlight

    Typically I leave CatLight up on my screen and in Focus mode so that I can follow my builds and deployments but not get the barrage of notifications. If another windows hides it I just go to the Windows taskbar to bring the window back into focus. If it was already visible, doing so will remove it from the taskbar. No biggie, I just go to the system tray and bring it back. But now it does not display on the taskbar at all. Is this intentional

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    Solved

    No notification popup in v2.23.4

    François Chabot · 2 · Last reply by catlight

    Hello 

    I just upgraded catlight and notification popups do not show anymore! I am running on Windows 10.

  • 1
    Solved

    Lost Work Item queries

    Scott · 3 · Last reply by catlight

    On a couple of occasions in the last month I've come into work and realized CatLight has stopped notifying me of changes to work-item queries I monitor. Then on opening the CatLight window the builds+releases I'm monitoring are still listed, but all the work-item queries have been lost.

    I have to go into Settings and re-find the queries I want to monitor and select them again.

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    Solved

    Dashboard is not updated after broken builds removed from VSTS

    Heath Stewart · 2 · Last reply by catlight

    We had a developer that broke a number of builds and kept trying (without investigating). Because they shouldn't have even created the CI builds directly, I removed them in the VSTS build page but now Catlight still shows them all as broken and attempts to refresh are not removing them. Seems Catlight should remove build status for builds that no longer exist.

     

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    Solved

    Refresh is slow

    François Chabot · 0 · Posted

    You asked me to provide the log, cfr issue https://catlight.helprace.com/i340-refresh-is-slow

  • 1
    Solved

    Refresh is slow

    François Chabot · 2 · Last reply by catlight

    Hello,

    I am using CatLight 2.19.1. (Not under the account with which I am reporting this issue but under the identity that has been provided to me by my client's subscription).

    I am monitoring ~ 60 build definition on VSTS/DevOps. A manual refresh takes on average 45 seconds. The more builds I monitor the more time it takes, which an be understandable to some point, but 45 seconds on average that is huge!

    FYI all the build definition comes from the same team project collection. Is there something I can do to speed that up?

    Thank you

  • 2
    Solved

    Connection Problem - 302 Azure Devops - Multiple Organizations

    Jeremy Deckard · 2 · Last reply by catlight

    I have access to with the same account to multiple organizations. I am able to connect to the Devops instance for my primary organization but recieve a 302 when connecting to the other. 

    I have tried logging out of all instances but this does not solve the problem.

    Currently running v2.19.1 with an active subscription.

    Connection problem

    There was a problem accessing your account: Response status code does not indicate success: 302 (Found).

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    Solved

    Problem on activation

    Esposto · 1 · Last reply by catlight

    Hello , 

    When i add a new adress (<redacted>@gambit-finance.com) to my subscription, i don't receive the activation mail on the adresse <redacted>@gambit-finance.com . 

    Can you help me ?

    Best regards,

    Samuel Esposto