Dear Support, 

Is it feasable to change the payment method for the Catlight renewal?

We have been renewing the team several times and we want to change from credit card payment to bank transfer 60 days.

Please, let me know if this is fine for you.

beta version 3.0.10

1. Cleared all existing accounts

2. Connect to DevOps

3. Enter correct organisation after dev.azure.com/

4. Connect 

5. Dashboard says "1 server connection need configuration"

6. Clicking Fix returns to connect screen

Also when I go to "Edit server connections" it lists the devops as "{org}.visualstudio.com" again, not DevOps. This is the old URL style and should not be used

This can happen for some CI builds that are running in non-batch mode. Due to a bug in Azure DevOps that incorrectly reports the user that triggered the build.

As a workaround, you can switch to batch mode

In Azure DevOps, go to edit pipeline -> triggers , and check the "Batch changes while a build is in progress". 

I am evaluating CatLight.  I work on a team of about 200 developers, and the noise from the build notifications is just incredible.

I'd like to configure CatLight so that it shows notifications only for my builds.  I'd also like to filter the dashboard to show only builds triggered for me.  Are these things possible?

I understand focus mode will only show when I personally break the build, but I'd also like to know when my builds are green.

Hello,

i've received an Invoice for 4 Users (Invoice number CC0BABA-0007) to my Business Mail-Account [email protected],

I've had an Account with this mail-address @ catlight.io, but when i can't login anymore and when i choose "forgot password" i get the message that my mail-address is unknown.

Could you please reactivate my Login @ catlight.io

Thx in advance.

Grischa Schulz

Hi, 

Sometimes, I get this errors, I don't know what's happening.

Here's the logs:

2022-07-20 09:49:20.0136 | WARN | Catlight.Service.Common.ApiErrorHandlingMiddleware | 23 | API ServiceException Catlight.Entities.ServerApi.ServiceException: Unauthorized. Request id: 0498eb756eb4 at Web.Services.CatlightServiceClient.EnsureResponseSuccess(HttpResponseMessage response, String requestId) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 150 at Web.Services.CatlightServiceClient.ApiSend[T](HttpMethod method, String uri, Object body, CancellationToken cancellationToken) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 90 at Web.Services.CatlightServiceClient.ApiPost[T](String uri, Object body, CancellationToken cancellationToken) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 55 at Web.Services.CatlightServiceClient.ApiPost[T](String uri, Object body) in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightServiceClient.cs:line 49 at Web.Services.CatlightTeamManager.DiscoverTeams() in C:\build\1\_work\31\s\Desktop\LocalWeb\Services\CatlightTeamManager.cs:line 34 at Web.Controllers.Api.TeamController.DiscoverTeams() in C:\build\1\_work\31\s\Desktop\LocalWeb\Controllers\Api\TeamController.cs:line 72 at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope

I have tried 3 times today to login and I get to the page that says an email has been sent with a link and I never receive the email.

Hallo,

wir haben eine Email über [email protected] erhalten mit der Aufforderung USD 299 zu bezahlen. Wir sind dem Link in der Email gefolgt, finden aber auf der Website keine Billing-Informationen. Wir nutzen CatLight schon seit sicher einem Jahr nicht mehr und würde gerne dieses Konto löschen, da dies über ihre web-Plattform nicht möglich ist. Freundlche Grüsse, Thomas Huber

Is there possibility to buy perpetual license of CatLight? I'm not fan of subscription model of software and would like to pay once and have it done.

Windows 11 introduced "Focus assist" feature that can hide notifications from apps.

If you don't get any toast notifications from CatLight, try disabling it by searching for "Focus assist" in the Windows search menu, and then turning it off.

If you have "Priority only" option selected, you can click on "Customize priority list", and add CatLight app to it.

I'm using CatLight with managed hosted GitLab projects.

I can see the status of builds in the notification area and select the builds I want to monitor.

My issues:

 - I can't get any notifications (even though I enabled the option)  - I don't get split build notifications  - The regex for the branch filters do not seem to work (I get colleagues' feature builds showing up)

Cheers.

Hi, I'm trying out your product to see if we can use it for Gitlab pipeline notifications. But I notice that while we have 600+ projects in Gitlab, I can only see the first 100 when chosing which ones to monitor. My guess is that there is a limit implemented and paging is not handled. Could you take a look at this?

Hi,

Usually, when opening the query from the catlight browser, everything was perfect!

Then I've enabled a new WorkItem experience from DevOps (see screenshot), it will open a wrong query!

Yes, as now, as it is still in preview, I will disable it, but I think that you will be interested in this new behavior!

Hi,

which access token scopes does CatLight need?

On Monday, October 18th 2021, I noticed that my CatLight tool was no longer showing the dashboard or updating build statuses.

We use only a single connection (TFS), and I have repeatedly logged into TFS and checked build agents, etc, and CatLight is the only place not working.

After sitting for about 5 minutes waiting for the dashboard to load, the gears go away, and I get the message "Offline A task was canceled." in the main window.

Hi, I try to invite a new member to my team (with an active subscription), he receives an email but when he clicks on the link in the email, the link brinks to the catlight site and it is written "no active subscription"

Best regards

Olivier

I would like to control the notification settings for developer groups. Is this possible through Azure Devops?

Hi

Yesterday I received a receipt in my email for an automatic renewal of CatLight 5 Users (Annually) licence.

However, we haven't been using CatLight for quite some time now. 

1. Is there any way we can receive a refund for this last billing cycle.

2. I couldn't see any way on the website to cancel the subscription (although I have unchecked subscription renewal)

Ideally, we'd like to cancel our account completely so that we don't need to think about it anymore. The product is good but we just don't need it anymore.

Regards

Dylan

Dear Catlight Support, 

We are trying to renew the Catlight Team Subscription (35 current users) and it give us some errors:

- When we want to change the credit card

- When we want to Enable subscription renewal

Attached the screenshots.

Thanks in advance, 

Best Regards, 

Anna

A great feature that no other tool in this form delivers would be when you can list all your tasks in the current sprint allowing you to start/stop work without opening the work Item and having the time subtracted from remaining work and added to completed work.

I have not found any tray tool that would allow you to do that.