1

New User - Trial Issues

Hi,

I have just downloaded CatLight in the last couple of days, primarily to monitor our build pipelines in Azure DevOps, but I can see that it will bring benefit for our current DevOps work items, and also for Jira us in the future,

It looks great so far from the first couple of days of the trial, but I have a major problem. It seems to lose connectivity to our DevOps pipelines and my Dashboard just doesnt show anything in there any more, even though I can still see thigs set up correctly in "Settings".

I am hoping to roll it out to 20 users if everything goes OK, but this would be a blocker to us moving ahead if it is something that cannot be resolved.

Oh, and I also installed the CatLight extension in Azure DevOps.

Many thanks

Simon

Follow

1 reply

Votes Newest Oldest

By default, CatLight dashboard shows actionable items (broken builds, incoming PRs, etc), and recent activity attributed to your user(e.g. builds that were started from your account). If there are no such items, the dashboard will be empty. You can configure what to show in panel settings. To troubleshoot this situation, you can add a rule that will show all items in all states, and see if they appear on the dashboard - https://support.catlight.io/i472-how-to-configure-catlight-action-center 

If dashboard is still empty, please send us a diagnostic report by clicking "help and feedback" menu -> send diagnostic report to support.

Comment
Reply