Currently have CatLight connected to Jenkins version 2.46.2. CatLight will give notification when builds start/finish but will give the above error when I try to start a build through CatLight. Proper credentials are provided for Jenkins login.
I have exactly the same problem. I can see status of a running build initiated from Jenkins web page, but I can't kick-off a build from CatLight. If I can't do this then there's little point in continuing to use CatLight.
I'm using CatLight v2.10.3 and Jenkins v2.46.3.
This should be fixed in 2.11 version.
What is your app version?
You can try to enable extended logging in edit/settings/advanced, and then check %appdata%\catlight\logs\networklog.txt
It will contain HTTP response from jenkins that can provide more details about the root cause of the problem.
yes i have try to enable extended logging in edit/settings/advanced .
find the below logs :-
2019-06-06 14:31:24.5392 | TRACE | NetworkLog | 15 | =========================================
POST https://service.catlight.io/api/v2.0/clients/UpdateRegistration
X-Request-ID : 3063cc80b8e7
X-Client-Id : 402ea1bce4f24fbf8a3f6b3dff919761
User-Agent : Catlight/2.26.2
Accept : application/json
Authorization : *****
{"clientId":"402ea1bc-e4f2-4fbf-8a3f-6b3dff919761","deviceName":"LAPTOP-8LSLFD0O","deviceId":null,"clientSecret":"*****","appVersion":"2.26.2","osType":"windows","osVersion":"10.0.17763","isUsingProxy":false,"statistics":{"pollingPeriod":"00:01:00","totalNotificationsDelta":0,"shownNotificationsDelta":0,"trackableNotificationsDelta":0,"notificationAggregationPeriod":"00:01:00.7820131","statusSeverity":"Warning","statusNeedsAttention":true,"servers":[{"connectionInstanceId":"a718be11-e99b-47e6-bf93-81e5bcf26bf0","serverConnectionInfo":{"serverType":"jenkins","serverVersion":null,"authenticationType":"Password","reConnectForMoreFeatures":false,"url":"http://192.168.136.137:8080/jenkins","plan":null},"averageMetadataTime":"00:00:00","maxMetadataTime":"00:00:00","averagePollingTime":"00:00:00","maxPollingTime":"00:00:00","serverUri":null,"spaces":[]},{"connectionInstanceId":"1a6af4c3-5cc3-4722-9704-bbe380fe7cf6","serverConnectionInfo":{"serverType":"jenkins","serverVersion":null,"authenticationType":"Password","reConnectForMoreFeatures":false,"url":"http://192.168.136.137:8080/jenkins","plan":null},"averageMetadataTime":"00:00:00","maxMetadataTime":"00:00:00","averagePollingTime":"00:00:00","maxPollingTime":"00:00:00","serverUri":null,"spaces":[]},{"connectionInstanceId":"cc57d855-71b4-4078-a86b-e1b8307678f7","serverConnectionInfo":{"serverType":"jenkins","serverVersion":null,"authenticationType":"Password","reConnectForMoreFeatures":false,"url":"http://3.14.79.253:8080/jenkins","plan":null},"averageMetadataTime":"00:00:00","maxMetadataTime":"00:00:00","averagePollingTime":"00:00:00","maxPollingTime":"00:00:00","serverUri":null,"spaces":[]}]}}
200 OK
Date : Thu, 06 Jun 2019 14:31:24 GMT
Server : Kestrel
{"clientId":"402ea1bc-e4f2-4fbf-8a3f-6b3dff919761","user":null,"subscription":{"hasActiveSubscription":true,"trialLockOut":false,"notificationMessage":null,"actionText":null,"actionUrl":null,"statusDescription":"Your CatLight trial is active until June 19. You can continue using the Free edition after that."},"statistics":{"servers":[],"activeClientCount":0}}
This is a message about client registration. You can try clicking on "build now", and the logs should contain a request with POST to your jenkins url .The response status code should show 500, and possibly contain the explanation.
You can also attach full logs to a private ticket, and we'll investigate further - https://catlight.helprace.com/add-ticket
private ticket has been raised and full logs are share .
