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    <title>All Topics| CatLight Support</title>
    <description>New</description>
    <generator>Helprace RSS</generator>
    <link>https://support.catlight.io/s1-general/all/new?format=rss</link>
    <item>
      <title>Connection Problem Azure DevOps Services</title>
      <description><![CDATA[<p>Hello,</p> <p>Our organisation currently has some issues with CatLight, where CatLight cannot establish a connection to Azure DevOps Services.</p> <p>Background ist, that we recently migrated to Azure DevOps Services. We installed in the migrated DevOps Organisation the CatLight Extension. When trying to Login using CatLight, our developers get the OAuth Authorization form to give Consent to CatLight. But then they get a similair error to this.</p> <p></p> <p>Currently our users are circumventing this by using the PAT login. But this leads to high API Usage. Normally CatLight would use Service hooks. </p> <p>How can this be fixed?</p>]]></description>
      <pubDate>Mon, 09 Mar 2026 10:26:03 +0000</pubDate>
      <link>https://support.catlight.io/i587-connection-problem-azure-devops-services</link>
      <guid>https://support.catlight.io/i587-connection-problem-azure-devops-services</guid>
      <author>Jehuda Ruzinski</author>
      <dc:creator>Jehuda Ruzinski</dc:creator>
      <content:encoded><![CDATA[<p>Hello,</p>
<p>Our organisation currently has some issues with CatLight, where CatLight cannot establish a connection to Azure DevOps Services.</p>
<p>Background ist, that we recently migrated to Azure DevOps Services. We installed in the migrated DevOps Organisation the CatLight Extension. When trying to Login using CatLight, our developers get the OAuth Authorization form to give Consent to CatLight. But then they get a similair error to this.</p>
<p><img id="" src="https://support.catlight.io/resources/tmp/2694604/1773051818/MTY6E1S4_Zcl92D8koyfxH6MPzAn_Z2s7mRHTg15EjB3mjeFcq-pVN-nTs8QTLcRVwN7m8F_f6wB3SNle3CqfWzVnA%7E%7E/image-1773051817144.png" alt="image-1773051817144.png" data-file="___chdfid_2694604___"></p>
<p>Currently our users are circumventing this by using the PAT login. But this leads to high API Usage. Normally CatLight would use Service hooks. </p>
<p>How can this be fixed?</p>]]></content:encoded>
    </item>
    <item>
      <title>Azure DevOps - Receiving status code 400 during server connection re-authentication</title>
      <description><![CDATA[<p>Upon my connection to Azure DevOps expiring/being marked by the app as "needs configuration", I attempt to review and fix by configuring the existing connection. Upon re-authenticating, I receive a status code 400:</p> <p>---</p> <p>Looks like there’s a problem with this site</p> <p>https://service.catlight.io/api/oauth/ReceiveVstsAuthorizationCode4?code=[redacted]&amp;state=[redacted] sent back an error.</p> <p>Error code: 400 Bad Request</p> <p>---</p> <p>I have also tried to delete the connection from the desktop app and re-add it, but I encounter the same issue.</p> <p>Report id: 34414</p>]]></description>
      <pubDate>Tue, 16 Dec 2025 15:47:01 +0000</pubDate>
      <link>https://support.catlight.io/i585-azure-devops-receiving-status-code-400-during-server-connection-re-authentication</link>
      <guid>https://support.catlight.io/i585-azure-devops-receiving-status-code-400-during-server-connection-re-authentication</guid>
      <author>Trey Brittain</author>
      <dc:creator>Trey Brittain</dc:creator>
      <content:encoded><![CDATA[<p>Upon my connection to Azure DevOps expiring/being marked by the app as "needs configuration", I attempt to review and fix by configuring the existing connection. Upon re-authenticating, I receive a status code 400:</p>
<p>---</p>
<p>Looks like there’s a problem with this site</p>
<p>https://service.catlight.io/api/oauth/ReceiveVstsAuthorizationCode4?code=[redacted]&amp;state=[redacted] sent back an error.</p>
<p>Error code: 400 Bad Request</p>
<p>---</p>
<p>I have also tried to delete the connection from the desktop app and re-add it, but I encounter the same issue.</p>
<p>Report id: 34414</p>]]></content:encoded>
    </item>
    <item>
      <title>Approval checks</title>
      <description><![CDATA[<p>It would be nice to also see pipelines which require an approval form a person or a team. For example, under pipelines we have multiple environments. For dev/test/acceptance and production. For production we have added an approval check before continuing. So it needs an approval to continue to production. It would be nice to also see that popup in Catlight.</p>]]></description>
      <pubDate>Wed, 10 Dec 2025 14:36:42 +0000</pubDate>
      <link>https://support.catlight.io/i584-approval-checks</link>
      <guid>https://support.catlight.io/i584-approval-checks</guid>
      <author>Fabian van der Hoeven</author>
      <dc:creator>Fabian van der Hoeven</dc:creator>
      <content:encoded><![CDATA[<p>It would be nice to also see pipelines which require an approval form a person or a team. For example, under pipelines we have multiple environments. For dev/test/acceptance and production. For production we have added an approval check before continuing. So it needs an approval to continue to production. It would be nice to also see that popup in Catlight.</p>]]></content:encoded>
    </item>
    <item>
      <title>google cloud platform builds</title>
      <pubDate>Tue, 04 Nov 2025 12:21:04 +0000</pubDate>
      <link>https://support.catlight.io/i583-google-cloud-platform-builds</link>
      <guid>https://support.catlight.io/i583-google-cloud-platform-builds</guid>
      <author>Martijn Minus</author>
      <dc:creator>Martijn Minus</dc:creator>
    </item>
    <item>
      <title>It looks like Jira requires to migrate to a new endpoint which latest version doesn't seem to support? </title>
      <description><![CDATA[<p>Response Status Code: 410. Response Content: {"errorMessages":["The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at https://developer.atlassian.com/changelog/#CHANGE-2046"],"errors":{}}</p> <p>report 62781</p>]]></description>
      <pubDate>Mon, 15 Sep 2025 18:44:31 +0000</pubDate>
      <link>https://support.catlight.io/i582-it-looks-like-jira-requires-to-migrate-to-a-new-endpoint-which-latest-version-doesn-t-seem-to-support</link>
      <guid>https://support.catlight.io/i582-it-looks-like-jira-requires-to-migrate-to-a-new-endpoint-which-latest-version-doesn-t-seem-to-support</guid>
      <author>Jujikkikol</author>
      <dc:creator>Jujikkikol</dc:creator>
      <content:encoded><![CDATA[<p>Response Status Code: 410. Response Content: {"errorMessages":["The requested API has been removed. Please migrate to the /rest/api/3/search/jql API. A full migration guideline is available at <a href="https://developer.atlassian.com/changelog/#CHANGE-2046%22%5D,%22errors%22:%7B%7D%7D" rel="nofollow">https://developer.atlassian.com/changelog/#CHANGE-2046"],"errors":{}}</a></p>
<p>report 62781</p>]]></content:encoded>
    </item>
    <item>
      <title>Better Support for Azure YAML Pipelines</title>
      <description><![CDATA[<p>For Azure Devops YAML pipelines, I am not getting notified of stage changes or stage approvals.  We do not use release pipelines (considered "Classic" by Azure), but instead use YAML pipelines for all stages of our release cycle.    </p>]]></description>
      <pubDate>Wed, 13 Aug 2025 20:06:38 +0000</pubDate>
      <link>https://support.catlight.io/i581-better-support-for-azure-yaml-pipelines</link>
      <guid>https://support.catlight.io/i581-better-support-for-azure-yaml-pipelines</guid>
      <author>Jonathan Meuth</author>
      <dc:creator>Jonathan Meuth</dc:creator>
      <content:encoded><![CDATA[<p>For Azure Devops YAML pipelines, I am not getting notified of stage changes or stage approvals.  We do not use release pipelines (considered "Classic" by Azure), but instead use YAML pipelines for all stages of our release cycle.    </p>]]></content:encoded>
    </item>
    <item>
      <title>CatLight 3.9 - Azure DevOps improvements</title>
      <description><![CDATA[<p>We have several improvements in this release:</p> <ul> <li>CatLight will now detect PRs that are assigned to security groups (in addition to teams)</li> <li>Cancelled builds will be ignored in the dashboard</li> <li>ADO connection flow now provides better troubleshooting information</li></ul>]]></description>
      <pubDate>Mon, 28 Jul 2025 05:03:12 +0000</pubDate>
      <link>https://support.catlight.io/i580-catlight-3-9-azure-devops-improvements</link>
      <guid>https://support.catlight.io/i580-catlight-3-9-azure-devops-improvements</guid>
      <author>catlight</author>
      <dc:creator>catlight</dc:creator>
      <content:encoded><![CDATA[<p>We have several improvements in this release:</p>
<ul>
<li>CatLight will now detect PRs that are assigned to security groups (in addition to teams)</li>
<li>Cancelled builds will be ignored in the dashboard</li>
<li>ADO connection flow now provides better troubleshooting information</li></ul>]]></content:encoded>
    </item>
    <item>
      <title>CatLight 3.8 - Dashboard item inspector</title>
      <description><![CDATA[<p data-pm-slice="1 1 []">We're excited to announce the new Dashboard Item Inspection feature in CatLight 3.8!</p> <p data-pm-slice="1 1 []">This enhancement provides users with detailed insights into why specific items, such as builds, pull requests, or work items, appear or remain hidden on their dashboard panels. By inspecting each item, users can easily see which rules were triggered and understand precisely how items are evaluated and filtered. Whether you're troubleshooting unexpected panel content or refining your dashboard rules, this feature empowers you with greater transparency, improved debugging capabilities, and an enhanced user experience.</p>]]></description>
      <pubDate>Sun, 08 Jun 2025 01:20:52 +0000</pubDate>
      <link>https://support.catlight.io/i577-catlight-3-8-dashboard-item-inspector</link>
      <guid>https://support.catlight.io/i577-catlight-3-8-dashboard-item-inspector</guid>
      <author>catlight</author>
      <dc:creator>catlight</dc:creator>
      <content:encoded><![CDATA[<p data-pm-slice="1 1 []">We're excited to announce the new Dashboard Item Inspection feature in CatLight 3.8!</p>
<p data-pm-slice="1 1 []">This enhancement provides users with detailed insights into why specific items, such as builds, pull requests, or work items, appear or remain hidden on their dashboard panels. By inspecting each item, users can easily see which rules were triggered and understand precisely how items are evaluated and filtered. Whether you're troubleshooting unexpected panel content or refining your dashboard rules, this feature empowers you with greater transparency, improved debugging capabilities, and an enhanced user experience.</p>]]></content:encoded>
    </item>
    <item>
      <title>New User - Trial Issues</title>
      <description><![CDATA[<p>Hi,</p>
<p>I have just downloaded CatLight in the last couple of days, primarily to monitor our build pipelines in Azure DevOps, but I can see that it will bring benefit for our current DevOps work items, and also for Jira us in the future,</p>
<p>It looks great so far from the first couple of days of the trial, but I have a major problem. It seems to lose connectivity to our DevOps pipelines and my Dashboard just doesnt show anything in there any more, even though I can still see thigs set up correctly in "Settings".</p>
<p>I am hoping to[_cuted_]</p>]]></description>
      <pubDate>Fri, 04 Apr 2025 13:31:25 +0000</pubDate>
      <link>https://support.catlight.io/i576-new-user-trial-issues</link>
      <guid>https://support.catlight.io/i576-new-user-trial-issues</guid>
      <author>Simon Martin-Lemmon</author>
      <dc:creator>Simon Martin-Lemmon</dc:creator>
      <content:encoded><![CDATA[<p>Hi,</p>
<p>I have just downloaded CatLight in the last couple of days, primarily to monitor our build pipelines in Azure DevOps, but I can see that it will bring benefit for our current DevOps work items, and also for Jira us in the future,</p>
<p>It looks great so far from the first couple of days of the trial, but I have a major problem. It seems to lose connectivity to our DevOps pipelines and my Dashboard just doesnt show anything in there any more, even though I can still see thigs set up correctly in "Settings".</p>
<p>I am hoping to roll it out to 20 users if everything goes OK, but this would be a blocker to us moving ahead if it is something that cannot be resolved.</p>
<p>Oh, and I also installed the CatLight extension in Azure DevOps.</p>
<p>Many thanks</p>
<p>Simon</p>]]></content:encoded>
    </item>
    <item>
      <title>Get invoices and receipts in service UI</title>
      <description><![CDATA[<p>You can now download all your recent invoices and receipts in the billing tab of https://service.catlight.io </p>]]></description>
      <pubDate>Sat, 29 Mar 2025 18:49:30 +0000</pubDate>
      <link>https://support.catlight.io/i575-get-invoices-and-receipts-in-service-ui</link>
      <guid>https://support.catlight.io/i575-get-invoices-and-receipts-in-service-ui</guid>
      <author>catlight</author>
      <dc:creator>catlight</dc:creator>
      <content:encoded><![CDATA[<p>You can now download all your recent invoices and receipts in the billing tab of <a href="https://service.catlight.io">https://service.catlight.io</a> </p>]]></content:encoded>
    </item>
    <item>
      <title>Ability to exclude DRAFT PRs </title>
      <description><![CDATA[<p>It would be very helpful if there was a way to exclude PR's marked as DRAFT from the list</p>]]></description>
      <pubDate>Mon, 03 Mar 2025 19:11:00 +0000</pubDate>
      <link>https://support.catlight.io/i573-ability-to-exclude-draft-prs</link>
      <guid>https://support.catlight.io/i573-ability-to-exclude-draft-prs</guid>
      <author>Chris Cogburn</author>
      <dc:creator>Chris Cogburn</dc:creator>
      <content:encoded><![CDATA[<p>It would be very helpful if there was a way to exclude PR's marked as DRAFT from the list</p>]]></content:encoded>
    </item>
    <item>
      <title>Only one project in settings =&gt; work items</title>
      <description><![CDATA[<p>Hello There,</p> <p>I just installed CatLight and logged in with my azure account. When I try to set up to monitor my working items, I can see only one project under my organization in the work items. Builds looks okay in this regard, so this effects work items only.</p> <p>Report id: 54584</p> <p>Thanks, Jozsef</p>]]></description>
      <pubDate>Mon, 24 Feb 2025 15:04:22 +0000</pubDate>
      <link>https://support.catlight.io/i572-only-one-project-in-settings-work-items</link>
      <guid>https://support.catlight.io/i572-only-one-project-in-settings-work-items</guid>
      <author>Jozsef Gulyas</author>
      <dc:creator>Jozsef Gulyas</dc:creator>
      <content:encoded><![CDATA[<p>Hello There,</p>
<p>I just installed CatLight and logged in with my azure account. When I try to set up to monitor my working items, I can see only one project under my organization in the work items. Builds looks okay in this regard, so this effects work items only.</p>
<p>Report id: 54584</p>
<p>Thanks,
<br>
Jozsef</p>]]></content:encoded>
    </item>
    <item>
      <title>dashboard has empty squares instead of regular build icons</title>
      <description><![CDATA[<p>Sometimes the dashboard shows empty squares for the builds, instead of the usual crosses and squares for failed an successful builds.</p> <p>I have workaround: If I go to the settings and then go back the icons are back. But it would be nice to not need the workaround.</p>]]></description>
      <pubDate>Thu, 06 Feb 2025 08:41:04 +0000</pubDate>
      <link>https://support.catlight.io/i571-dashboard-has-empty-squares-instead-of-regular-build-icons</link>
      <guid>https://support.catlight.io/i571-dashboard-has-empty-squares-instead-of-regular-build-icons</guid>
      <author>Sander Hartogensis</author>
      <dc:creator>Sander Hartogensis</dc:creator>
      <content:encoded><![CDATA[<p>Sometimes the dashboard shows empty squares for the builds, instead of the usual crosses and squares for failed an successful builds.</p>
<p>I have workaround: If I go to the settings and then go back the icons are back. But it would be nice to not need the workaround.</p>]]></content:encoded>
    </item>
    <item>
      <title>passed builds don't show up</title>
      <description><![CDATA[<p>I have v3.7.3 on my mac and only the failed builds are visible. passed builds are hidden which leaves the dashboard completely empty. I've been CatLight for ages but never seen this before and I can't switch it off.</p>]]></description>
      <pubDate>Tue, 04 Feb 2025 10:25:09 +0000</pubDate>
      <link>https://support.catlight.io/i570-passed-builds-don-t-show-up</link>
      <guid>https://support.catlight.io/i570-passed-builds-don-t-show-up</guid>
      <author>Otto</author>
      <dc:creator>Otto</dc:creator>
      <content:encoded><![CDATA[<p>I have v3.7.3 on my mac and only the failed builds are visible. passed builds are hidden which leaves the dashboard completely empty. I've been CatLight for ages but never seen this before and I can't switch it off.</p>]]></content:encoded>
    </item>
    <item>
      <title>Paiement impossible</title>
      <pubDate>Mon, 03 Feb 2025 10:41:04 +0000</pubDate>
      <link>https://support.catlight.io/i569-paiement-impossible</link>
      <guid>https://support.catlight.io/i569-paiement-impossible</guid>
      <author>Aurelien Lebreton</author>
      <dc:creator>Aurelien Lebreton</dc:creator>
      <content:encoded><![CDATA[<p><img id="" src="https://support.catlight.io/resources/tmp/2548985/1738579247/MTY6v2AFhuxLl6OwnijH-F3mXFy2QG0FQclk2mmXWeZb6kUtH5HxL1lKRPvj66L30G9wIL01WS4hiw31SrK7Zq44Rw%7E%7E/image-1738579247206.png" alt="image-1738579247206.png" data-file="___chdfid_2548985___"></p>]]></content:encoded>
    </item>
    <item>
      <title>Assign to Others</title>
      <description><![CDATA[<p>I would like to see a feature where I can assign build errors to other people on my team to investigate. Many times, there are broken build where I am not investigating, but I need someone else in my team to investigate.</p>]]></description>
      <pubDate>Thu, 09 Jan 2025 14:56:08 +0000</pubDate>
      <link>https://support.catlight.io/i568-assign-to-others</link>
      <guid>https://support.catlight.io/i568-assign-to-others</guid>
      <author>Justin Leaming</author>
      <dc:creator>Justin Leaming</dc:creator>
      <content:encoded><![CDATA[<p>I would like to see a feature where I can assign build errors to other people on my team to investigate. Many times, there are broken build where I am not investigating, but I need someone else in my team to investigate.</p>]]></content:encoded>
    </item>
    <item>
      <title>Inquiry About Adding Annual License Purchase Option via PayPal</title>
      <description><![CDATA[<p>Hi </p> <p>I hope you're doing well. I’ve been using Catlight Free, and I really appreciate the work you’ve put into it—it’s been incredibly useful for me.</p> <p>I noticed that currently, Catlight offers monthly and one-time purchase options, but I was wondering if you have any plans to introduce an option to purchase an annual license via PayPal. It would be a great convenience for users who prefer PayPal for transactions and those looking for a longer-term licensing option.</p> <p>Thanks in advance for considering this request! I look forward to hearing from you.</p> <p>Best regards, B</p>]]></description>
      <pubDate>Mon, 06 Jan 2025 07:19:36 +0000</pubDate>
      <link>https://support.catlight.io/i567-inquiry-about-adding-annual-license-purchase-option-via-paypal</link>
      <guid>https://support.catlight.io/i567-inquiry-about-adding-annual-license-purchase-option-via-paypal</guid>
      <author>Bartho Lubbe</author>
      <dc:creator>Bartho Lubbe</dc:creator>
      <content:encoded><![CDATA[<p>Hi </p>
<p>I hope you're doing well. I’ve been using Catlight Free, and I really appreciate the work you’ve put into it—it’s been incredibly useful for me.</p>
<p>I noticed that currently, Catlight offers monthly and one-time purchase options, but I was wondering if you have any plans to introduce an option to purchase an <strong>annual license via PayPal</strong>. It would be a great convenience for users who prefer PayPal for transactions and those looking for a longer-term licensing option.</p>
<p>Thanks in advance for considering this request! I look forward to hearing from you.</p>
<p>Best regards,
<br>
B</p>]]></content:encoded>
    </item>
    <item>
      <title>Jira does not show anything after connection</title>
      <description><![CDATA[<p>CatLight uses Jira API to get the list of filters. According to Jira API docs, only the following filters will be displayed:</p> <ul> <li>filters owned by the user.</li> <li>filters shared with a group that the user is a member of.</li> <li>filters shared with a private project that the user has Browse projects project permission for.</li> <li>filters shared with a public project.</li> <li>filters shared with the public.</li> </ul> <p>If you don't see any Jira filters in CatLight monitoring settings, try saving a new filter in Jira. You will be its owner, and it should be displayed afterward.</p>]]></description>
      <pubDate>Wed, 18 Dec 2024 05:29:59 +0000</pubDate>
      <link>https://support.catlight.io/i566-jira-does-not-show-anything-after-connection</link>
      <guid>https://support.catlight.io/i566-jira-does-not-show-anything-after-connection</guid>
      <author>catlight</author>
      <dc:creator>catlight</dc:creator>
      <content:encoded><![CDATA[<p>CatLight uses Jira API to get the list of filters. According to <a href="https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-filters/#api-rest-api-2-filter-search-get" rel="nofollow">Jira API docs</a>, only the following filters will be displayed:</p>
<ul>
<li>filters owned by the user.</li>
<li>filters shared with a group that the user is a member of.</li>
<li>filters shared with a private project that the user has <em>Browse projects</em> <a href="https://confluence.atlassian.com/x/yodKLg" target="_blank" rel="nofollow">project permission</a> for.</li>
<li>filters shared with a public project.</li>
<li>filters shared with the public.</li>
</ul>
<p>If you don't see any Jira filters in CatLight monitoring settings, try saving a new filter in Jira. You will be its owner, and it should be displayed afterward.</p>]]></content:encoded>
    </item>
    <item>
      <title>CatLight 3.7 - July service pack</title>
      <description><![CDATA[<p>This version contains multiple improvements and fixes, including:</p> <ul> <li>Fix for high memory and CPU usage for GitLab connections. Previously the app could show OutOtMemory errors and have high CPU usage after having a GitLab connection for about an hour</li> <li>Fix for missing accelerated notifications when different users connect to Azure DevOps server with different project capitalization, e.g. HTTP://dev.azure.com/test and HTTP://dev.azure.com/TEST</li></ul>]]></description>
      <pubDate>Thu, 14 Nov 2024 16:44:12 +0000</pubDate>
      <link>https://support.catlight.io/i558-catlight-3-7-july-service-pack</link>
      <guid>https://support.catlight.io/i558-catlight-3-7-july-service-pack</guid>
      <author>catlight</author>
      <dc:creator>catlight</dc:creator>
      <content:encoded><![CDATA[<p>This version contains multiple improvements and fixes, including:</p>
<ul>
<li>Fix for high memory and CPU usage for GitLab connections. Previously the app could show OutOtMemory errors and have high CPU usage after having a GitLab connection for about an hour</li>
<li>Fix for missing accelerated notifications when different users connect to Azure DevOps server with different project capitalization, e.g. <a href="HTTP://dev.azure.com/test" rel="nofollow">HTTP://dev.azure.com/test</a> and <a href="HTTP://dev.azure.com/TEST" rel="nofollow">HTTP://dev.azure.com/TEST</a></li></ul>]]></content:encoded>
    </item>
    <item>
      <title>Option to completely ignore a build</title>
      <description><![CDATA[<p>Sometimes a build on a branch is broken and its never going to be fixed. The branch may even have been removed. It would be helpful to be able to completely remove these builds from Catlight so the status shown accurately reflects things that we care about.</p>]]></description>
      <pubDate>Thu, 07 Nov 2024 12:40:49 +0000</pubDate>
      <link>https://support.catlight.io/i564-option-to-completely-ignore-a-build</link>
      <guid>https://support.catlight.io/i564-option-to-completely-ignore-a-build</guid>
      <author>Dale Peakall</author>
      <dc:creator>Dale Peakall</dc:creator>
      <content:encoded><![CDATA[<p>Sometimes a build on a branch is broken and its never going to be fixed. The branch may even have been removed. It would be helpful to be able to completely remove these builds from Catlight so the status shown accurately reflects things that we care about.</p>]]></content:encoded>
    </item>
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